FAQs

How do I know my order has been successful?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

Has my order been shipped?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

How do I track my order?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

How does your delivery service work?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

Which countries do you ship to?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

What payment methods do you accept?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

How is my payment processed?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

I am having difficulty placing an order?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

Why has my order been flagged as high risk?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

I am having technical issues whilst trying to order on your website?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

Do I need to create an account to be able to order?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

How do I get to hear about up and coming promotions and sales?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

How do I cancel my order?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.

What happens if an item(s) from my order is out of stock?

When you complete your order online, you should receive an order confirmation e-mail detailing your purchase.

If you have not received an order confirmation, please check your junk mail, or alternatively, contact us and we can confirm whether we have received your order.