Terms & Conditions

Terms & Conditions

This page tells you information about us and the legal terms and conditions (Terms) on which we sell any of the Goods listed on our website to you. Your statutory rights are not affected by anything contained in these Terms.

Before ordering any Goods from our site please read these Terms carefully and make sure that you understand them. Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Goods from our site. 

We amend these Terms from time to time every time you wish to order Goods, please check these Terms to ensure you understand them.

These Terms, and any Contract between us, are only in the English language.


“We”/”us”/ “Emit” “Emit Collection” means Zeon Ltd, the seller of the Goods. “You”/ “Your”/ “Customer” means the customer action as a consumer.

“Dispatch Confirmation” means the date on which we e-mail you to confirm dispatch of Goods.

“Goods” means the items which we agree to sell you.

How we use your personal information

We only use your personal information in accordance with our Privacy Policy. Please take the time to read our Privacy Policy, as it includes important terms which apply to you.

Contacting us

If you wish to contact us for any reason including complaints, you can contact us by emailing us at info@emitcollection.com

If we have to contact you or give you notice in writing, we will do so by e-mail.

Terms of sale

These terms shall apply to all contracts for the purchase of Goods by you from us, to the exclusion of all terms and conditions which you may purport to apply under any sales offer or purchase order. These terms supersede all previous agreements and understandings between us.

We amend these terms from time to time.

Every time you order goods from us, the Terms in force at the time of your order will apply to the contract between you and us.

We may revise these terms as they apply to your order from time to time.

Placing an order

All orders are subject to acceptance and availability. When placing an order you undertake that you are at least 18 years old, that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the Goods.

After you place an order, you will receive an order confirmation email from us acknowledging that we have received your order. This email is not an acceptance of your order, just a confirmation that we have received your order.

We will confirm our acceptance of your order to you by sending you an email that confirms that the Goods have been dispatched ("Dispatch Confirmation"). The Contract between us will only be formed when we send you the Dispatch Confirmation. Only Goods dispatched will be included in the Contract.

When placing your order we carry out a standard pre-authorisation check on your payment card. Payment will not be taken until your order has been accepted and a Dispatch Confirmation been sent.

If you cancel your order prior to dispatch we will release the hold. Please note that your bank may take up to 30 days to release the pre-authorised funds.

We may choose not to accept your order in our discretion for any reason whatsoever without liability to you. Examples of when we may not accept your order include when the Goods ordered are out of stock or are incorrectly priced or do not satisfy our quality control standards, or where payment has been declined. We will inform you if we choose not to accept your order by email and we will not process your order. If you have already paid for the Goods, we will refund you the full amount as soon as possible. In the unlikely event that an Item from your order is unavailable, it will not be substituted for an alternative product and you will not be charged for the Item.

How to Pay

You can only pay for Items on our site using any one of the following methods: debit card, credit card, PayPal or any other methods which may be clearly indicated on our site from time to time.

We accept the following debit or credit cards: Visa, MasterCard. When you use a credit/debit card you confirm that the card being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

If you choose to pay by PayPal, you will be directed to the PayPal site to 'Log In' and review the amount to be paid before completing your purchase. Once this transaction is complete, you will then return to our site.

Payment for the Goods and all applicable delivery charges is in advance. When placing your order we carry out a standard pre-authorisation check on your payment card. Payment will not be taken until your order has been accepted and a Dispatch Confirmation been sent.

Use of our site

These Terms and Conditions of Website Use ('Terms') apply to your use of the Emit Collection website located at www.emitcollection.com (if you are in the US, Canada or any other part of the world then the following terms apply to purchases and related transactions made using our services).


You may view some parts of the Services without registering, but in order to access and use other parts of the Services, you may be required to register an account with us. You are solely responsible for any activity that occurs on your account and for maintaining the confidentiality of your password. It is your sole responsibility to provide and maintain accurate account information. We reserve the right to cancel your account at any time for any reason without prior notice to you. If there has been (or you suspect) an unauthorised use of your password or account, please notify us immediately.

Restrictions on use of services

You are solely responsible for your actions when using the Services, whether or not you have created an account with us. In addition, you understand and agree that you will not do or attempt to do or cause any third party to do or attempt to do any of the following in connection with your use of the Services:

Transmit by any means any software, virus, malware, program, code, file, or other material intended to interrupt, disrupt, alter, destroy, or limit any part of the Services;

Use any robot, spider, script, or any manual or automated application or means to extract, download, retrieve, index, mine, scrape, reproduce, or circumvent the presentation, operation, or intended use of any feature, function, or part of the Services;

Submit, post, or submit any offensive, indecent, hateful, racist, sexist, pornographic, or otherwise inappropriate or obscene content (as determined by us in our sole discretion);

Copy, download, distribute, transmit, upload, or transfer content from the Services or the personal information of others without our prior written permission or authorization;

Use the Services to make unsolicited offers, requests, advertisements, or spam;

Impersonate or pretend to be anyone else but you;

Violate or infringe upon the privacy, publicity, intellectual property, or other proprietary rights of third parties; or

Engage in any activity that is criminal or tortious in nature, or otherwise contrary to the law or infringes the rights of another including, without limitation, fraud, stalking, defaming, abusing, harassing, or threatening.

If you breach any part of these Terms, we reserve the right to terminate your access to the Services


We and our licensors are the sole owners of the Services, including, but not limited to, all content, features, and functions, and all copyrights, trademarks, service marks, and other intellectual property rights contained within the Services.

You agree that all right, title, and interest in the Services will remain ours or our licensors' exclusive property. Nothing in these Terms gives you a right to reproduce, copy, distribute, sell, broadcast, license, or otherwise use Emit Collections name or any of our logos, domain names, and other distinctive brand features.

You may only use the services for personal, non-commercial purposes.


Whenever you make use of a feature that allows you to upload content to our Site, or to make contact with other users of our Services, you warrant that any such contribution ('Content') complies with the standards set out in these Terms, and you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any Content you upload to our Sites will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such Content for any purpose. You grant us a perpetual, worldwide, irrevocable, non-exclusive, royalty-free licence to use, copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit, and otherwise exploit such Content throughout the world, in all media now known or hereafter developed. You confirm that you are the owner of the relevant Content and/or that you are entitled to grant us a licence of the same.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Sites constitutes a violation of their intellectual property rights, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Services.

We have the right in our sole discretion for any reason and without prior notice to you to remove any posting you make on our Sites if, in our opinion, your post does not comply with the standards set out in these Terms or reasonable standards of behaviour.

The views expressed by other users on our Sites do not represent our views or values. We reserve the right, but not the obligation, to investigate any allegations or complaints that we receive regarding your Content.

Warranty Disclaimer

Your use of the services is at your own risk. We do not guarantee that the services, will be secure or free from bugs or viruses. We make no warranty that the services will be error free or uninterrupted, that the information obtained from the services will be accurate, up-to-date, complete or reliable, that the quality of the service will be satisfactory to you, or that errors or defects will be corrected, we make no guarantee regarding the reliability, accuracy, or quality of any communication that is posted on or via the service

Limitation of Liability

The goods provided to you in connection with the services are supplied only for non-commercial, private use. You agree not to use the same for any commercial, business or re-sale purposes. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable to any user for any loss or damage in contract arising under or in connection with:

Use of, or inability to use, the Services; or

Use of or reliance on any content made available via the Services.

To the fullest extent permitted by law, we shall not be liable to you or any other party for any claim, loss or damage, direct or indirect, including, without limitation, compensatory, consequential, incidental, indirect, special, exemplary, or punitive damages, regardless of the form of action or basis of any claim. You specifically acknowledge that we shall not be liable to you for your communications. We shall not be liable for any breach of security associated with the transmission of information through the services or any linked sites, or for any information or products, obtained through use of the services, or otherwise arising out of the use of the same, regardless of the form of action or basis of any claim.

Some jurisdictions do not allow certain exclusions of warranties or limitations on damages, so some of these exclusions and limitations may not apply to you. If you have a dispute with us or are dissatisfied with the services, termination of your use of the services is your sole remedy. We have no other obligation, liability, or responsibility to you.


You agree to indemnify, defend, and hold us and any company in our group and our respective officers, agents, representatives, employees, partners, and licensors harmless from any and all demands, claims and actions (including reasonable attorneys' fees) arising from or related to your use of the Services. We reserve the right to assume all or any part of the defence of any such claims and negotiations for settlement and you agree to fully cooperate with us in doing so.

Third Party Sites

We may offer links or other materials on the Services which allow you to browse or be redirected to a third party's website, such as our courier partner's websites. We are not associated with, endorsing, or responsible for the services, websites, or content of these third parties. If you have any questions about these other companies' practices, you should review their terms of use and other policies.


We may immediately, without prior notice, suspend or terminate your use of and access to the Services, at our sole discretion, for any reason, whether with or without cause or warning, and without liability. You may terminate these Terms by ceasing your use of the Services.


If the application of any provision of these Terms to any particular facts or circumstances shall for any reason be held to be invalid, illegal or unenforceable by a court, arbitrator or other tribunal of competent jurisdiction, then the validity, legality and enforceability of such provision as applied to any other particular facts or circumstances, and the other provisions of this Terms, shall not in any way be affected or impaired thereby and such provision shall be enforced to the maximum extent possible so as to effect the intent of the parties.


We reserve the right to change any part of the Services, including these Terms, at any time. Your continued use of the services means that you agree with our updated Terms. If you do not agree with our updated Terms, you must not use our Services.

Other important terms

This Contract is between you and us. No other person shall have any rights to enforce any of its Terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

These Terms and any dispute or claim arising out of or in connection with such matters, their subject matter or formation (including but not limited to non-contractual disputes or claims) shall be governed by, construed and interpreted in accordance with the laws of England and Wales and you agree to submit to the non-exclusive jurisdiction of the English Courts.

Where these Terms are translated into languages other than English in the event of any conflict or inconsistency the English language Terms shall prevail.

If you have any questions about the Terms of Use please contact info@emitcollection.com


Our services use cookies and other Web Technologies. When you visit or interact with our Services we may use Web Technologies to collect information about your usage and device including, without limitation, location based data, device identifier numbers, browsing history, domain name, Internet Protocol (IP) address, browser type, date and time of each visit, the pages you visit, and other information. We may use this information to improve and personalise your experience while using our Services, or while visiting our stores, based on areas we believe may be of interest to you.

If you use our Services, you are consenting to the use of Web Technologies (including cookies) in accordance with our Cookie Policy.

Disclosure of your information

Our policy is to not share the information described above with third parties outside of Zeon Ltd without prior consent. We may, however, share the information we collect about you in limited circumstances including to:

Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. For example:

(a) We pass your delivery address and telephone number to our partner courier companies in case they need to contact you directly if there is a problem with your delivery;

(b) We pass certain personal information to third party payment management companies to enable them to verify your credit or debit card details;

(c) We may pass your details to service providers who help us deliver the App;

(d) We pass certain purchasing information and use of discounts to business partners who facilitate such discount schemes, provided you have previously registered with them.

(e) We pass your personal information to business partners who provide us with and assist us in operating customer service management software, designed to improve and manage our interaction with customers and your customer service experience.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If we plan to merge with or be acquired by that third party or in connection with a partial or total sale of assets, bankruptcy, or another corporate change.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, subpoena or court order or in order to enforce or apply our Terms & Conditions
  • If we believe in good faith that the disclosure of information is necessary to: prevent imminent physical harm or financial loss to us; prevent or report suspected illegal activity; protect anyone's rights, property, or safety. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
  • If you otherwise consent or direct us to share your information with third parties.

Opting Out

If you wish to opt out of receiving marketing emails from Emit collections, you can do so by following the instructions in the email or by logging into your online account.

Please note that if you decide to opt out it may take a few days to process your opt-out request and that you may continue to receive promotional or marketing materials during this time. Also, please note that opting out of receiving will not preclude us from sending you other types of non-promotional messages, such as emails confirming transactions.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Information Security

We use cyber security best practices to prevent the unauthorised use, access, or disclosure of your personal information. For example, all information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL/TLS technology and card data are processed by PCI compliant payment providers.

While we strive to protect your personal information, no system can ever be 100% secure and we cannot guarantee the absolute security of your personal information; any transmission is at your own risk. You can help protect your online personal data by following these safety tips:

  • If using a public computer or terminal, always log out and close the browser when you complete an online session.
  • Keep passwords private. Remember, anybody who knows your password may access your account.
  • When creating a password, a combination of letters and numbers is best.
  • Avoid using the same password for multiple online accounts.
  • You should use your own virus protection software and keep it up to date.
  • If there has been (or you suspect) an unauthorised use of your password or account, please notify us immediately.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Access to information

If you would like to see a copy of the personal data we hold on you then please write to: info@zeonltd.co.uk A small fee will be payable.


Zeon Ltd are committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions, our Cookie Policy and any other documents referred to in it). Sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

This privacy policy applies to websites owned or operated by Zeon Ltd. The sites shall be referred to as the “Services”. In this document “we”, “our” and “us” refer to Zeon Ltd, and “you”, “your”, “user” means users of the services.

By accessing or using our service, you agree that you (or your parent or legal guardian) have read, understand and are bound by the terms and conditions set forth herein. If you (or your parent or legal guardian) do not agree with any part of this privacy policy or our terms and conditions, please do not use or access the services.

Information we may collect from you

a)      Information you give us. You may give us information about you when you use our Services by for example, filling in forms on our Sites or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our Sites, search for a product, place an order on our Sites, enter a competition, promotion or survey, and when you report a problem with our Sites. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description, gender and photograph. If you apply for or inquire about a job opening with us, we may also collect additional information about you, such as your work history and other information in connection with your application.

b)      Information we collect about you. With regard to each of your visits to our Sites we may automatically collect the following information:

  • Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our Customer Experience Team.

c)       Information we receive from other sources. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Uses of the information

We use information held about you in the following ways:

a) Information you give to us. We will use this information:

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us or to respond to your inquiries;
  • to provide you with information and marketing materials about other goods and services we offer that are similar to those that you have already purchased or enquired about or to tell you about upcoming events or to carry out surveys or questionnaires for the purposes of improving our Services and your shopping experience;
  • to provide you with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, we will contact you by electronic means only if you have consented to this;
  • to notify you about changes to our services or if there is a problem with your delivery;
  • to ensure that content from our Sites is presented in the most effective manner for you and for your computer;
  • to investigate the validity of a transaction, in the event that we have a reasonable suspicion of fraud (we conduct routine online fraud prevention measures);
  • for customer service purposes, to contact you if you have not checked out, to follow up on abandoned shopping carts or to see if there was a problem with your use of the Sites.

b) Information we collect about you. We will use this information:

  • to administer our Sites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our Sites to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in any interactive features of our Services, when you choose to do so;
  • as part of our efforts to keep our Sites safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our Sites about goods or services that may interest you or them, or to contact you if you have not checked out or to follow up on abandoned shopping carts or to see if there was a problem with your use of the Sites.


We recognise how important it is to keep your personal information safe and secure. This Privacy Policy explains what personal information we collect.

We are totally committed to ensuring that your online shopping experience is completely private and when you give us your name, address, credit card, contact details, or any other personal details we promise to keep them safe and secure and with the exception of that outlined in this policy, we promise never to share them with anyone outside of our website.

Site Security

Our website is as secure as we can make it, with up-to-date security features. The website uses 128-bit SSL (Secure Sockets Layer) encryption technology which is the most advanced level of security that is currently available for online purchasing. When you are in a secure area of the website, such as the checkout screens, you should see a solid padlock in your browser status bar to indicate that the encryption is taking place.

Cookie Policy

Cookies are tiny text files stored on your computer when you visit certain web pages, which we use to keep track of what you have in your basket and remember you when you return to our website.

To utilise all the online shopping and personalised features of our website, your computer, tablet or mobile phone will need cookies enabling, as we can only provide you with certain personalised features of this website by using them.

Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the ‘Key’ so that once you’re signed in, is associated with this information.
We're giving you this information as part of our programme to both comply with legislation, and to ensure we're honest and transparent about your privacy when using our website. We know you'd expect nothing less from us – we will always endeavour to treat your information as if it were our own.

If you’d like to learn more about cookies in general and how to manage them, aboutcookies.org. If you’d like to opt out of cookies, please go to the Network Advertising Initiative website. 
Please note that we’re not responsible for the content of external websites.

Link to these pages
Aboutcookies.org: https://www.aboutcookies.org/ 
Network Advertising Initiative Websites: http://optout.networkadvertising.org/?c=1#!/

Privacy Promise

We treat your personal data in the same way we would want our own data treated – so we are absolutely committed to ensuring your details are kept confidential, and only used to provide you with outstanding customer service.

We promise never to sell your personal details to any company, and unless specifically authorised by you to do so, we will never pass your details to third-party companies for mailing or marketing purposes outside of our website.

When you make a purchase from us we need to collect some personal information from you. Your information is held on secure servers and we fully complies with the obligations required of the General Data Protection Regulations (GDPR) and current consumer legislation.

What We Collect

Title, first name and surname

Contact information including telephone number and email address

Geographical information – your address and postcode and IP address

Information about your online purchases from us (for example, what you have bought, when and where you bought it and how you paid for it)

Information about your online browsing behaviour and information about when you click on one of our adverts

Information about any devices you have used to access our Services (including the make, model and operating system, IP address, browser type and mobile device identifiers)

If You Contact Us

When you contact us, or we contact you or you take part in promotions, we may collect:

Personal data you provide about yourself anytime you contact us about our Services (for example, your name, username and contact details), including by phone, email or post or when you speak with us through social media

Details of the emails and other digital communications we send to you that you open, including any links in them that you click on

Your feedback and contributions to customer surveys and questionnaires

How We Use Your Data

We require this data to understand your needs and provide you with an excellent service, but also:

Placing, processing and dispatching your order(s)

Internal record keeping

Analysing demographic and geographical location data via Google Analytics using cookies

Providing you with website sharing services and social network connectors

We may use the information to improve our products and services

We may periodically send promotional emails about new products & special offers

From time to time, we may also use your information to contact you for market research purposes

We may use the information to customise the website according to your interests and to present you with advertisements about our products and services when you visit other websites, and to present you with advertisements about our products and services when you visit other websites. It is possible that personal information you provide to us may be transferred to, and processed in, a destination outside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy

We may use information to manage and improve our day-to-day operations

Email Marketing Services

From time to time, we may email you with offers and updates on our products and services. These emails may be personalised to contain your name for promotional reasons. We use some third-party institutions to perform services on our behalf, including the handling, processing and fulfilment of your order. They receive only the information required to do this and all such institutions are under strict contractual obligations to keep your personal information secure and private.

Phishing Emails and Calls

Phishing is the process of gaining someone’s personal data illegitimately. This is often done by email and telephone, with the phisher claiming to be from an official or legitimate source. 
Never share your personal information with someone claiming to be from us. If we need to legitimately contact you regarding your payment method or delivery (for example), we will ask you to call. If you believe someone is attempting to deceive you into passing your personal data over, please let us know as soon as possible. 

If you would like to learn more about phishing, please see the Action Fraud website. 


We try to ensure our mailings are relevant and contain offers that interest you, but should you no longer wish to hear from us, click the link at the bottom of one of our emails to update your account preferences. The process to unsubscribe your email may take up to five working days.